Responsible Gaming Policy

Responsible Gaming Policy

Turn By Turn (TBT) • Effective: June 1, 2026

1

Our Commitment

TBT recognizes that lottery play, while primarily entertainment, can become problematic for some players. We are fully committed to player protection through transparency, education, and strong support tools.

2

Player Protection Tools

  • Deposit Limits — Set daily, weekly, or monthly spending caps
  • Loss Limits — Cap the amount you are willing to lose per period
  • Time Limits — Set maximum play session duration (auto logout)
  • Cooling-Off Period — Pause play from 24 hours to 1 month
  • Self-Exclusion — Voluntary exclusion for 1 year (account fully locked)
3

Signs of Problem Gaming

You may have a problem if you:

  • Play with money needed for essentials (rent, food, bills)
  • Spend more than you planned or can afford
  • Hide your playing from family or friends
  • Feel anxious or irritable when not playing
  • Use lottery to escape stress or sadness
  • Repeatedly try to stop but cannot
4

Help & Support

Contact our support team at This email address is being protected from spambots. You need JavaScript enabled to view it. for assistance with setting limits, cooling-off, self-exclusion, or connecting to professional counseling services.

5

Who Cannot Play

  • Anyone under 18 years old
  • Self-excluded players
  • Individuals banned by the National Lottery Commission or regulatory bodies
  • Anyone with a financial restraining order
6

Player Education

  • Play for entertainment, not as a source of income
  • Set a budget before playing and stick to it
  • Never borrow money to play
  • Odds are clearly published for every game
7

No Misleading Claims

TBT will never promise guaranteed wins, suggest playing as an investment, or use aggressive marketing tactics.

8

Monitoring & Intervention

We actively monitor for signs of problem gambling and may reach out with supportive messages and resources if risky behavior is detected.

9

Industry Standards

TBT adheres to National Lottery Commission guidelines, NDPR, and global responsible gaming best practices.

10

Annual Report

TBT publishes an annual Responsible Gaming Report detailing self-exclusions, support cases, and harm-prevention measures.

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